SHIPPING & DELIVERY INFORMATION

PLEASE READS OUR SHIPPING ESTIMATES. SHIPPING CAN SOMETIMES TAKE UP TO 4 WEEKS. OTHER TIMES IT MAY BE AS FAST AS OVERNIGHT. SHIPPING VARIES ON YOUR LOCATION AND THE LOCATION OF YOUR PURCHASES. WE HOPE YOU UNDERSTAND THE NEED TO ADVISE THIS.

FREE SHIPPING FOR PURCHASES OVER $40 DOES NOT APPLY TO ALL COUNTRIES. PROCEED TO CHECKOUT FOR YOUR COUNTRY OPTIONS (USA, AUSTRALIA, UK, EUROPE & CANADA ARE FREE SHIPPING FOR PURCHASES OVER $40). Email us if your country is not listed.

Pagan Health offer products from the new age to ancient international cultures and are proud to offer international shipping services to ensure these are shared far and wide! We currently offer products to customers just like you in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. Learn about us right HERE!

How do you ship packages?

Packages may be shipped from any one of our locations. Items from Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US location are usually shipped through USPS. Packages from Australia are usually shipped by AusPost and a courier.

Do you ship worldwide?

Yes. We provide shipping to hundreds of countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees. By purchasing our products, you consent that one or more packages may be shipped to you and although unlikely you may get custom fees when they arrive to your country.

How long does delivery take?

Shipping time varies by location. Sometimes delivery can be overnight but in most instances expect UP TO 4 WEEKS….. These are our estimates:

Location*Estimated Shipping Time
United States10-20 Business days (sometimes as fast as next day)
Canada, Europe10-20 Business days
Australia, New Zealand10-30 Business days (sometimes as fast as next day)
Mexico, Central America, South America15-30 Business days

*This doesn’t include our 2-5 day processing time. Sometimes delivery may be within 1-7 days including processing. Please allow up to 4 weeks total though!!!

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will often be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Airlie Beach – Queensland – Australia